![]() ![]() I suspect the problem to be certificate related. The devices do get the DHCP options (as before), but the time when booting is off (minutes are ok, hours are wrong) Could it be that the firmware is too old now to be able to connect to the SfB? The problem phones are not contacting the server properly, not for updates, not for logons. ![]() The phones that were at that time logged in with a user are still working now, phones that were not logged in or new devices (the cx3000) are unable to log on. The problem started around the time when we migrated our Lync 2013 environment to SfB 2015 (swing migration). The problem phones are a mix of cx500, c圆00 and cx3000. We are having a bad time figuring out why some of our phones are not or no longer able to log on to SfB. If there is any information I left out that is needed I will provide it as best as I can. ![]() If anyone can shed some light on this I would appriciate it. My question is why would SIP settings that are not configured literally blank, because we don't have SIP trunks or any VOIP service, why would this effect the rest of the phone? Does the phone still use the Digitmap dispite it's connection type? I went in and changed the Digitmap settings under the SIP settings to allow for the extra digits and the phone works fine now. After reading online HERE I figured out that the 331's Digitmap was not configured for the right number of digits while dialing, for example if I dialed 9-1-XXX-XXX-1234 it would start dialing on the 2, if I dialed 9-XXX-XXX-1234 it would start dialing on the 3. After ensuring that all the settings on the 331 matched the settings on the 330s the 331 was still having 1 problem with dialing. We just got in a batch of used Polycom 331s and I went to start setting them up and ran into some issues. We have Polycom 330s that also don't have any SIP configuration settings setup just static IPs. So we has a phone system with 4 analog lines running into it, without any SIP trunks configured at all ANALOG ONLY. ![]()
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